Service & helpdesk
Always here for guidance and support
Complete is committed to providing an exceptional level of support, working in partnership with global brands and leading independent service organisations to deliver affordable and bespoke service solutions.
Our managed service desk offers cost-effective solutions to workplace ICT managers and their wider teams. Our incident management infrastructure supports our dedicated service desks to provide a seamless tailored service on behalf of our clients, whilst progressively increasing quality and reducing cost through the reduction of call volumes and greater efficiencies.
Why choose Complete?
We provide a fully integrated service call management solution with single point responsibility, supported by vendor-accredited technical support and incident management specialists.
Our ‘continuous improvement management model’ provides comprehensive reporting of SLA metrics and trend analysis, culminating in recommendations for improved efficiency and productivity.