A comprehensive repair service

Complete’s workshop facilities support our partners and maintenance contracts with a broad range of capabilities. We cover return-to-base repair with managed loan or replacement stock, accredited multi-vendor repair, manufacturer warranty repair and ‘time and materials’ repair, as well as facilitating upgrades and modifications.

All repairs are carried out within manufacturer guidelines using cutting-edge diagnostic hardware and software tools, and only genuine manufacturer-sourced parts are used.

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Why choose Complete?

  • Bespoke service levels
  • Multi-vendor services
  • Vendor escalation
  • Vendor accreditation
  • Security cleared
  • Dedicated account management

Management reporting The management, tracking and reporting of all repair activity is integral to our partner-focused ethos. Customised reporting and trend analysis enables Complete and our partners to quickly identify problem areas and implement meaningful corrective processes.

PAT Testing

Portable Appliance Testing (PAT testing) is carried out on all repaired equipment ensuring that equipment leaving CTS on behalf of its partners conforms to all health and safety guidelines.

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